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FAQs
How Can I Track My Order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this number to track your package on the shipping carrier’s website for real-time updates.
What Is Your Return Policy?
We offer a 5-day return policy on eligible items. To initiate a return, please contact our support team with your order details, and we’ll guide you through the process. For more details, check our Return and Refund Policy page.
How Long Does Delivery Take?
Delivery typically takes 3-5 business days for prepaid orders and 5-7 business days for Cash on Delivery (COD) orders. We aim to process and ship orders as quickly as possible, but delivery times may vary by location.
Is Customer Support Available 24/7?
Our customer support is available during regular business hours to assist you. You can reach out to us via email at techfasma@gmail.com
Can I Cancel Or Modify My Order After It's Placed?
Once an order is placed, changes or cancellations are possible only if the order hasn’t been processed for shipment. Contact us as soon as possible if you need to modify or cancel your order.
What Payment Methods Do You Accept?
We accept various payment methods, including credit cards, debit cards, UPI, net banking, and Cash on Delivery (COD).
Is My Payment Information Secure?
Yes, we prioritize your security and use secure payment gateways to ensure that your payment information remains confidential and protected.
Do You Offer Free Shipping?
Yes, we offer free shipping on all orders within India. There are no hidden charges or extra fees on your order.
Are Your Products 100% Ayurvedic?
Yes, all our products are formulated with natural, Ayurvedic ingredients to support a healthy and balanced lifestyle without harmful chemicals.
Can I Return a Product if I’m Not Satisfied?
Yes, customer satisfaction is important to us. If you are unsatisfied with your purchase, you can initiate a return within 5 days of delivery, following our return policy guidelines.