Privacy policy

Last Updated: April 2026

M/S HEALTH STAR (trading as Care Flesh) values your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from careflesh.com.

1. Information We Collect Directly from You*
Contact details: Including your name, address, phone number, and email.
Order information: Including your billing address, shipping address, payment confirmation, and phone number.
Account information: Including your username, password, and security questions.

2. Information We Collect Automatically*
Usage Data: We automatically collect certain information about your interaction with the Services using cookies and similar technologies. This includes device information, browser information, your IP address, and how you access our Site.
Payment Information: Our payment processors (e.g., PhonePe) collect payment information to process your transactions securely. We do not store your complete Credit/Debit card numbers or UPI PINs on our servers.

3. How We Use Your Personal Information*
Providing Products and Services: To fulfill our contract with you, process payments, fulfill orders, send notifications, and arrange for shipping.
Marketing and Advertising: To send promotional communications and show you relevant advertisements for our wellness products.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

4. How We Disclose Personal Information*
We do not sell your personal information. We disclose your data strictly to:
Service Providers: Vendors who perform services on our behalf (e.g., Shopify, payment processing, shipping logistics).
Legal Authorities: To comply with applicable legal obligations or to respond to search warrants and subpoenas.

5. Cookies and Security*
We use Cookies to power and improve our Site, run analytics, and remember your preferences. While no security measures are impenetrable, we use commercially acceptable means to protect your data. We recommend you do not use insecure channels to communicate sensitive information.

6. Contact Us / Grievance Officer*
If you would like to exercise any of your data rights (access, deletion, correction) or have questions about our privacy practices, please contact:
Entity: M/S HEALTH STAR (Care Flesh)
 Email: support@careflesh.com 
Phone: +91 63987 00962